Customer service

Research on new system configurations and processing techniques must be carried out every time there is a constant change in materials to improve quality and efficiency. MATERIAL PROCESSING tracks and analyzes various aspects of deformation due to laser processing from research on raw materials so that defect-free processing solutions can be proposed. (eg. Contamination level, impurity distribution, cross-sectional profiling, particle and crystal structure, quality reliability, etc.)

For a solution suited to material processing needs, complex environmental configurations such as jig systems, dust collection and cooling devices for proper placement and fixation of materials must be established. Testing and inspection processes are carried out with a variety of instruments and devices at our disposal to meet both process quality stability and operator accessibility.

We aim for long-term relationships that earn the trust of customers based on a comprehensive understanding of not only laser processes, but also automation, monitoring, and equipment, safety and environment. It effectively solves process operation difficulties faced by customers not only in BATTERY and AUTOMOTIVE, but also in various industries such as semiconductors and utilities.

The project is managed by a team of application and technical engineers, centered around consultants who have worked with the customer from the beginning. We strengthen collaboration for project success at various levels, from the management department to the executive level.